Support centre
Answers first, humans second — but the humans are right here if the answers do not cover it.
Downloads & files
Where your links live, what to do if a download stalls, and how to get the files again years later.
8 articlesLicensing
What you may do with a kit, what you may not, and how trademark registration fits in.
6 articlesEditing your kit
Opening the files in Figma, Illustrator or Canva, swapping the name, changing colours and exporting.
11 articlesPayments & invoices
Accepted cards, VAT handling, company invoices and what a declined payment usually means.
5 articlesRefunds
How the 30-day guarantee works, how long money takes to land back, and what happens to your licence.
4 articlesPersonalised work
How the custom package is scoped and quoted, what we need from you, and typical turnaround.
5 articlesGet in touch
Tell us what happened.
Include your order number if you have one — it saves a round trip and gets you an answer in one reply.